---
title: 'Help Scout'
description: 'Manage mailboxes, conversations, and customers with the Help Scout API.'
---

# Help Scout

Manage mailboxes, conversations, and customers with the Help Scout API.

| Detail | Value |
|---|---|
| Category | Support |
| Base URL | `https://api.helpscout.net/v2` |
| Authentication | OAuth2 Client Credentials |
| Endpoints | 5 |
| Connector key | `help_scout` |

## Using Help Scout in a workflow

1. Go to **Connections** and click **New Connection**.
2. Pick **Help Scout** from the marketplace.
3. Enter your credentials (see Authentication above for what's expected).
4. In a workflow, drop an **API Call** node and select this connection.
5. Pick the operation you need from the Operation dropdown — see the table below.

## Available Endpoints

| Endpoint | Summary |
|---|---|
| [GET /conversations](./get_conversations_support_listconversations) | List conversations |
| [POST /conversations](./post_conversations_support_createconversation) | Create a conversation |
| [GET /conversations/{id}](./get_conversations_id_support_getconversation) | Get a conversation |
| [GET /mailboxes](./get_mailboxes_support_listmailboxes) | List mailboxes |
| [GET /customers](./get_customers_support_listcustomers) | List customers |

> Each endpoint has its own page with parameter details, an example
> `API Call` node configuration, and the response shape.