--- title: 'Zendesk' description: 'Manage tickets, users, and organizations with the Zendesk Support API.' --- # Zendesk Manage tickets, users, and organizations with the Zendesk Support API. | Detail | Value | |---|---| | Category | Support | | Base URL | `https://{subdomain}.zendesk.com/api/v2` | | Authentication | Bearer Token | | Endpoints | 6 | | Connector key | `zendesk` | ## Using Zendesk in a workflow 1. Go to **Connections** and click **New Connection**. 2. Pick **Zendesk** from the marketplace. 3. Enter your credentials (see Authentication above for what's expected). 4. In a workflow, drop an **API Call** node and select this connection. 5. Pick the operation you need from the Operation dropdown — see the table below. ## Available Endpoints | Endpoint | Summary | |---|---| | [GET /tickets](./get_tickets_support_listtickets) | List tickets | | [POST /tickets](./post_tickets_support_createticket) | Create a ticket | | [GET /tickets/{ticket_id}](./get_tickets_ticket_id_support_getticket) | Get a ticket | | [PUT /tickets/{ticket_id}](./put_tickets_ticket_id_support_updateticket) | Update a ticket | | [GET /users](./get_users_support_listusers) | List users | | [GET /search](./get_search_support_search) | Search tickets, users, organizations | > Each endpoint has its own page with parameter details, an example > `API Call` node configuration, and the response shape.