Getting Started

Welcome to
OneHazel

Everything your casino operation needs: connected, automated, and visible.

11 slides · 3 min

The big picture

Three things OneHazel does

Everything in the platform builds on these three ideas.

🔌

Connect

Link your casino to outside tools: payment providers, Know Your Customer (KYC) services, affiliate platforms, and many more. No code required.

⚡

Automate

Set up "if this happens, do that" workflows. Build them by dragging boxes. They run automatically, 24/7.

📊

See results

All your key numbers (players, revenue, activity) in one place. No more logging into five different systems.

1
Finding your way

The sidebar is your home base

Everything is reachable from the left-hand menu, grouped into four sections.

  • 🔌Connect: Browse tools, manage connections, build workflows.
  • 🔧Private Connections: Build and manage custom connectors for your own tools.
  • 📊Insights: Your analytics dashboard with all the key numbers.
  • 👤Account: Team members, billing, and settings.
✨

On your first day you'll mostly live in Connect to set things up, and Insights to see results.

OneHazel sidebar
2
Connecting tools

Find your tool in the Marketplace

A growing catalogue of integrations ready to connect. Search by name or filter by category.

  • 1Go to Connect → Marketplace in the sidebar.
  • 2Search for the tool you use: customer relationship management (CRM), KYC service, affiliate platform.
  • 3Click its tile, then click Connect.
OneHazel Marketplace
3
Connecting tools

Enter your credentials and test

You'll need the login details for the tool you're connecting, usually an application programming interface (API) key from that tool's own settings page.

  • 1Fill in the fields shown (you get these from the tool's website).
  • 2Click Test Connection. A green tick means you're ready.
  • 3The tool appears under Connections. Edit or pause it any time.
🔒

Everything you enter is encrypted. Credentials are never shown back in full.

Connect credentials form
4
Automating work

Workflows run things automatically

"When a new player registers → send their details to your KYC provider." Build it by dragging boxes. No code, ever.

  • 1Go to Connect → Workflows → New Workflow.
  • 2Add a trigger (the "when") and an action (the "do").
  • 3Run a quick test, switch it on. It then runs automatically, 24/7.
✨

Start with the simplest two-box workflow. You can always add more steps later.

Workflow canvas
5
Custom connectors

Build your own connector

If a tool isn't in the Marketplace, you can build a private connector for it. No developers needed.

  • 1Go to Private Connections → Build Connector.
  • 2Enter the tool's name and paste a link to its documentation.
  • 3OneHazel's AI agents build the connector in approximately 10 minutes.
✅

Every build is validated against automated test suites before deployment, and flagged for a Human in the Loop if the Agent can't solve it.

🔒

Custom connectors are private to your workspace by default. Only you can see and use them.

Build a custom connector
6
Seeing results

All your numbers in one dashboard

Go to Insights → Analytics to see how your operation is performing.

  • 👥Players: Total registered, active, and new today.
  • 💰Revenue: Money coming in over time. Spot trends instantly.
  • 🎮Games & providers: Which games are getting the most play.
📭

A new account will look empty at first. Numbers appear once data flows in through your connections.

Analytics dashboard
7
Your team

Invite colleagues with the right role

Go to Account → Team, click Invite member, enter their email and choose a role.

Owner

Full control including billing. One per company, usually whoever created the account.

Admin

Can invite and manage members. Can't remove the owner.

Member

Full day-to-day access. Can't manage the team or change billing.

Team management page
8
Your subscription

Managing your plan & add-ons

Your plan determines how many connections and workflows you can run. You can upgrade or add capacity at any time.

  • 1Go to Account → Billing in the sidebar.
  • 2View your current plan, usage, and renewal date.
  • 3Click Add pack to purchase extra connections or workflows without upgrading your whole plan.
💳

Changes take effect immediately. Packs are billed monthly alongside your subscription.

Subscription and billing page

For your technical team

Three ways to integrate with OneHazel

Full technical documentation at docs.onehazel.com. Share it with your developers.

🔗

Direct integration

Your platform pushes player and event data into OneHazel via API. The most common starting point for casino operators.

🔄

Reverse integration

OneHazel pulls data from your existing systems on a schedule, ideal if you can't modify your platform directly.

🤝

Hybrid integration

Everything from Direct and Reverse integration, applied per data type: some data pushed, some pulled, to fit your existing infrastructure with minimal disruption.

All three types involve player personal data, so each one needs sign-off from your compliance or data protection officer, usually in the form of a data processing agreement.

You're all set

Need help? We've got you.

You're never stuck on your own. Here's where to go when you have a question.

📖

Documentation

Detailed guides for every feature at docs.onehazel.com

💬

Live chat

Use the chat button inside the app for quick questions anytime.

📧

Email support

Include a screenshot; it helps us help you faster.

Start Building →