Crisp

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Detail	Value
Category	Support
Base URL	https://api.crisp.chat/v1
Authentication	API Key
Endpoints	6
Connector key	crisp

Using Crisp in a workflow

1. Go to Connections and click New Connection.
2. Pick Crisp from the marketplace.
3. Enter your credentials (see Authentication above for what's expected).
4. In a workflow, drop an API Call node and select this connection.
5. Pick the operation you need from the Operation dropdown — the full list is below.

Available endpoints

Endpoint	Summary
GET	List Conversations
GET	Send Message
GET	List People
GET	List Operators
GET	Get Availability
GET	List Helpdesk Articles

Each endpoint is documented in full below. Use the outline on the right to jump to one.

GET

List Conversations

Detail	Value
Operation ID	list_conversations_0
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select list_conversations_0.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.

GET

Send Message

Detail	Value
Operation ID	send_message_1
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select send_message_1.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.

GET

List People

Detail	Value
Operation ID	list_people_2
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select list_people_2.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.

GET

List Operators

Detail	Value
Operation ID	list_operators_3
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select list_operators_3.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.

GET

Get Availability

Detail	Value
Operation ID	get_availability_4
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select get_availability_4.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.

GET

List Helpdesk Articles

Detail	Value
Operation ID	list_helpdesk_articles_5
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Crisp connection from the Connection dropdown.
3. In the Operation dropdown, select list_helpdesk_articles_5.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Crisp API reference.