Kayako

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Detail	Value
Category	Support
Base URL	https://{subdomain}.kayako.com/api/v1
Authentication	Bearer Token
Endpoints	6
Connector key	kayako

Using Kayako in a workflow

1. Go to Connections and click New Connection.
2. Pick Kayako from the marketplace.
3. Enter your credentials (see Authentication above for what's expected).
4. In a workflow, drop an API Call node and select this connection.
5. Pick the operation you need from the Operation dropdown — the full list is below.

Available endpoints

Endpoint	Summary
GET	List Conversations
GET	Create Conversation
GET	Reply to Conversation
GET	List Users
GET	List Teams
GET	List Help Center Articles

Each endpoint is documented in full below. Use the outline on the right to jump to one.

GET

List Conversations

Detail	Value
Operation ID	list_conversations_0
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select list_conversations_0.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.

GET

Create Conversation

Detail	Value
Operation ID	create_conversation_1
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select create_conversation_1.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.

GET

Reply to Conversation

Detail	Value
Operation ID	reply_to_conversation_2
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select reply_to_conversation_2.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.

GET

List Users

Detail	Value
Operation ID	list_users_3
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select list_users_3.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.

GET

List Teams

Detail	Value
Operation ID	list_teams_4
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select list_teams_4.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.

GET

List Help Center Articles

Detail	Value
Operation ID	list_help_center_articles_5
Method	GET
Path	``

Parameters

No parameters.

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Kayako connection from the Connection dropdown.
3. In the Operation dropdown, select list_help_center_articles_5.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Kayako API reference.