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Zendesk Chat ​

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DetailValue
CategorySupport
Base URLhttps://www.zopim.com/api/v2
AuthenticationOAuth2
Endpoints6
Connector keyzendesk-chat

Using Zendesk Chat in a workflow ​

  1. Go to Connections and click New Connection.
  2. Pick Zendesk Chat from the marketplace.
  3. Enter your credentials (see Authentication above for what's expected).
  4. In a workflow, drop an API Call node and select this connection.
  5. Pick the operation you need from the Operation dropdown — see the table below.

Available Endpoints ​

EndpointSummary
GET List Chats
GET Search Chats
GET List Agents
GET Manage Agents
GET List Visitors
GET List Departments

Each endpoint has its own page with parameter details, an example API Call node configuration, and the response shape.