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Help Scout ​

Manage mailboxes, conversations, and customers with the Help Scout API.

DetailValue
CategorySupport
Base URLhttps://api.helpscout.net/v2
AuthenticationOAuth2 Client Credentials
Endpoints5
Connector keyhelp_scout

Using Help Scout in a workflow ​

  1. Go to Connections and click New Connection.
  2. Pick Help Scout from the marketplace.
  3. Enter your credentials (see Authentication above for what's expected).
  4. In a workflow, drop an API Call node and select this connection.
  5. Pick the operation you need from the Operation dropdown — see the table below.

Available Endpoints ​

EndpointSummary
GET /conversationsList conversations
POST /conversationsCreate a conversation
GET /conversations/{id}Get a conversation
GET /mailboxesList mailboxes
GET /customersList customers

Each endpoint has its own page with parameter details, an example API Call node configuration, and the response shape.