Zendesk ​
Manage tickets, users, and organizations with the Zendesk Support API.
| Detail | Value |
|---|---|
| Category | Support |
| Base URL | https://{subdomain}.zendesk.com/api/v2 |
| Authentication | Bearer Token |
| Endpoints | 6 |
| Connector key | zendesk |
Using Zendesk in a workflow ​
- Go to Connections and click New Connection.
- Pick Zendesk from the marketplace.
- Enter your credentials (see Authentication above for what's expected).
- In a workflow, drop an API Call node and select this connection.
- Pick the operation you need from the Operation dropdown — see the table below.
Available Endpoints ​
| Endpoint | Summary |
|---|---|
| GET /tickets | List tickets |
| POST /tickets | Create a ticket |
| GET /tickets/{ticket_id} | Get a ticket |
| PUT /tickets/{ticket_id} | Update a ticket |
| GET /users | List users |
| GET /search | Search tickets, users, organizations |
Each endpoint has its own page with parameter details, an example
API Callnode configuration, and the response shape.