POST /tickets

Create a ticket

Detail	Value
Operation ID	support.createTicket
Method	POST
Path	/tickets
Connector	Freshdesk

Parameters

No parameters.

Request Body

Field	Type
subject	string
description	string
email	string
priority	integer
status	integer

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Freshdesk connection from the Connection dropdown.
3. In the Operation dropdown, select support.createTicket.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

Required fields are marked — fill them or the call will fail at runtime.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Freshdesk API reference.