POST /conversations/{id}/reply

Reply to a conversation

Detail	Value
Operation ID	support.replyToConversation
Method	POST
Path	/conversations/{id}/reply
Connector	Intercom

Parameters

Name	Location	Type	Required
id	path	string	Yes

Request Body

Field	Type
message_type	string
type	string
body	string

Using this endpoint in a workflow

1. Add an API Call node to your workflow.
2. Pick your Intercom connection from the Connection dropdown.
3. In the Operation dropdown, select support.replyToConversation.
4. Fill in the parameter fields that appear. Use {{...}} to reference upstream values.

Required fields are marked — fill them or the call will fail at runtime.

What it returns

The API Call node writes the response to the workflow context:

{
  status: 200,
  success: true,
  data: { ...response body from the API... },
  latencyMs: 142
}

Reference response fields downstream as {{nodeId.data.path}}. The exact response shape is documented on the upstream Intercom API reference.